Privacy Policy

This Privacy Policy describes how thicket-side collects, uses, maintains, and discloses information collected from users of our website. This policy applies to the website and all products and services offered by thicket-side.

Information We Collect

We may collect personal identification information from users in various ways, including when users visit our site, fill out a form, or engage with other activities, services, features, or resources we make available. Users may be asked for their name, email address, and project details as appropriate.

Personal Identification Information

We collect personal identification information only if users voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities such as submitting quote requests.

Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. This may include the browser name, the type of computer, and technical information about the means of connection to our site, such as the operating system and the Internet service provider utilised.

How We Use Collected Information

thicket-side may collect and use personal information for the following purposes:

• To respond to enquiries and provide requested services
• To improve our website based on the information and feedback we receive
• To improve customer service and respond to support needs
• To send periodic communications regarding services or projects
• To process transactions and provide relevant information

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information stored on our site.

Sharing Your Personal Information

We do not sell, trade, or rent personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

Third-Party Websites

Users may find content on our site that links to the sites and services of our partners, suppliers, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. These sites and services may have their own privacy policies and customer service policies.

Changes to This Privacy Policy

thicket-side has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

thicket-side
47 Industrial Drive
Smithfield NSW 2164
Australia
Email: [email protected]

This policy was last updated in January 2024.