GDPR Compliance

thicket-side is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws. This page outlines how we handle personal data and the rights available to individuals whose data we process.

Data Controller

thicket-side acts as the data controller for personal information collected through this website. We are responsible for deciding how we hold and use personal information about you.

Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, and your interests and fundamental rights do not override those interests
• Legal Obligation: Where processing is necessary to comply with a legal obligation

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have challenged.

Right to Data Portability

You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal data is no longer required, we securely delete or anonymise it.

International Data Transfers

We primarily store and process data within Australia. If we transfer personal data outside Australia, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated as necessary.

Exercising Your Rights

To exercise any of your rights, or if you have questions about how we handle your personal data, please contact us using the details below. We will respond to your request within one month. If your request is complex or you have made multiple requests, we may extend this period by up to two months, and we will inform you of any extension.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority. In Australia, this is the Office of the Australian Information Commissioner (OAIC).

Contact Information

For any enquiries regarding this policy or to exercise your data protection rights, please contact us at:

thicket-side
47 Industrial Drive
Smithfield NSW 2164
Australia
Email: [email protected]

This policy was last updated in January 2024.